Shout-out to @elacaudio for saving my butt lately. Usually new parts are a pain to get as a a "small fish" but they came through. I had a blown tweeter on my. B6.2s which they sent me a replacement for and a busted up woofer on my B6s.
You can see here that at some point my speakers fell a considerable distance causing the baffle for the woofer to be bent way out of shape, causing chuffing and other undesirable noises when used at decent volume levels. Finally installed the new woofer they sent over and everything is working great again!
They're quality speakers for the price as well, look at the size of that magnet, I've seen 10in drivers with smaller magnets (unfortunately)... Getting the support agents to reply was like pulling teeth, but once I got past that it was smooth sailing.